Your pupper’s age doesn’t matter, though you yourself need to be at least 18 years old.

If you’re not a recent and/or past customer of Happy Pooch your first model order will be sold to you at full price. The price difference (excluding VAT) will be added to your store credit towards future model orders. After confirming a smooth exchange of photos for that initial order, all future orders will have the model discount applied.

We have implemented this system as former models have received their items, only to never send any photos. 

Directly via email(if possible, which may not be possible due to file size), WeTransfer, Dropbox or Google Drive.

Photos will be used as promotional material on our social media, as well as showcasing our products on listings on happypooch.se, our Etsy shop and markets.

No. We only crop and add watermarks to images. If a photo needs editing(for example if it’s too dark, bright, colour correction on the product in the photo is needed etc.) you will also always be asked beforehand or asked to make alterations. We will always make sure to confirm changes with you directly before posting.

If you prefer to send RAW files for us to edit, that’s ok to! We would in that case of course share the finished edited files with you.

We completely understand that life sometimes happen! Stay in touch and keep us posted so we know when photos can be expected. This helps us plan future update to listings, posts and releases more effectively. 

We highly value good communication, which goes both ways of course. Try to always stick to the two week timeframe, but if something happens we’re just a DM away.

This also applies if you’ve ordered many items (3+) at once, in which case we count on a longer delivery time.

We do not have an exclusivity clause in our contract in general, though I ask that you are not currently, or planning, to work with other brands that are directly competing with Happy Pooch when it comes to: custom tailored harnesses, packs, clothes and coats.

In some cases we can focus on certain items for our collab, for example fleeces, if you have an established collaboration with a different business that does dog harnesses. It’s a case by case basis so please reach out so we can discuss details.

We happily try to work something out. Life and accidents sometimes happen of course, and we acknowledge that. For example, do you have other items that you can take more photos of your dog with? If we can’t arrange for more photos of something else to be taken, or other any other solution you will be asked to cover the price difference for what the items would’ve cost if purchased as a regular customer.

Items lost or damaged in the mail will always be replaced, by Happy Pooch.

This is not a must! Collab reels or video material in general is what we consider going above and beyond, which counts towards earning freebies. 🎉

A 10% off discount code for customers is optional! Send us a DM and we’ll set one up for you.

You may not share the code on coupon sites or similar. If your code is found on such sites, you will receive a new code, and recent sales might not count towards your code-use counter.

By going above and beyond, doing some or all of the following;

• Frequently tagging us in posts and stories
• Having many code uses
• Collaborating with us doing reels
• Including video material with photos
• In other ways, help get more eyes to Happy Pooch

Feel free to reach out via email if you would need or are simply curious about the results/impact we’ve noted from our cooperation on our social media and sales. For example, code uses.

Any information regarding our processes, practices, ideas or sources with anyone outside of Happy Pooch. Information is shared with models via different channels (including the VIP group) in confidence. If information is spread outside of the sphere that is Happy Pooch, our cooperation will be terminated.

If needed, terms are updated to clear up FAQs. If major changes are made current models & enthusiasts will be updated per email/DM to discuss.

Either party may terminate this agreement immediately for cause or without reason upon written notice.

Photos have to be delivered for any item(s) that has been purchased with the model discount, before the contract can be terminated.